Job Description
Launch your career in technology with our comprehensive entry-level IT Support program! We're seeking motivated individuals in Austin, TX to join our growing team. No prior experience required – we provide full paid training to transform you into a skilled IT professional. Work with cutting-edge technology while supporting a dynamic company culture focused on growth and innovation. This is your opportunity to build a stable career with competitive benefits, flexible schedules, and clear advancement paths. Hiring now for immediate start dates!
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Troubleshoot hardware and software issues including OS, network, and security systems
- Install and configure computer systems, peripherals, and software applications
- Maintain accurate documentation of IT assets and support tickets
- Collaborate with senior IT staff on complex system implementations
- Participate in ongoing skills development and certification programs
- Assist in network monitoring and maintenance tasks
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- Basic computer literacy and troubleshooting aptitude
- Strong problem-solving and communication skills
- Ability to work independently and collaboratively in team environments
- Willingness to learn new technologies through structured training
- Customer service mindset with patience and attention to detail
- Must pass background check and drug screening