Job Description
Launch your tech career with TechGrowth Solutions! We're urgently hiring motivated Entry-Level IT Support Specialists for our Oklahoma City headquarters. No experience needed—comprehensive paid training included! Join our dynamic team providing essential tech support to Fortune 500 clients while building professional certifications. Enjoy competitive benefits, career advancement paths, and a collaborative culture that values growth. Apply today to start your journey in the thriving Oklahoma tech scene!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1 technical support via phone, email, and chat
- Document IT procedures and maintain knowledge base articles
- Collaborate with senior engineers on network security protocols
- Participate in cross-departmental IT infrastructure projects
- Train end-users on new software implementations
- Monitor system performance and escalate critical issues
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work flexible hours including occasional weekends
- Eagerness to learn new technologies and certifications
- Valid driver's license and reliable transportation
- Pass background check and drug screening