Job Description
Join our award-winning team in Oklahoma City! TechSprint Solutions is urgently hiring Entry Level IT Support Specialists with paid training. No prior experience required – we provide comprehensive technical training to launch your career in IT. Work with cutting-edge technology while serving Fortune 500 clients in a collaborative, growth-oriented environment. Immediate start available!
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document IT solutions in knowledge base systems
- Collaborate with senior engineers on complex issues
- Monitor network performance and security protocols
- Participate in 4-week paid training program
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience
- Must pass background check and drug screen