Job Description
Launch your tech career with zero experience required! TechStart Academy offers a comprehensive paid training program for motivated individuals seeking entry-level IT positions in Sacramento. We invest in your growth through hands-on mentorship, industry certifications, and real-world project experience.
Join our dynamic team and transform your passion for technology into a professional career. Our program covers desktop support, network fundamentals, cybersecurity basics, and client interaction skills. No prior tech experience needed – just determination and eagerness to learn!
Why Choose TechStart Academy?
- 6-month paid training program with stipend
- Guaranteed job placement upon successful completion
- Industry-recognized certifications included
- Competitive salary + comprehensive benefits
- Clear career advancement path
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and troubleshoot computer systems
- Document technical issues and resolutions in ticketing systems
- Assist with network setup and basic security protocols
- Deliver exceptional customer service via phone/email/chat
- Collaborate with senior IT staff on complex projects
- Participate in ongoing skills development training
Qualifications
- No prior IT experience required
- High school diploma or equivalent (college preferred)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic computer literacy (Windows OS, Microsoft Office)
- Ability to work in a team environment
- Valid driver's license (for occasional site visits)
- Pass background check and drug screening