Job Description
Launch your career in technology with our comprehensive paid training program! TechAdvance Solutions is seeking motivated individuals in El Paso to join our award-winning IT Support team. No prior experience required – we provide everything you need to succeed through our structured 12-week training curriculum. Enjoy immediate hire status while developing in-demand skills in network administration, cybersecurity fundamentals, and cloud technologies. Our El Paso team offers competitive benefits, growth opportunities, and a supportive learning environment. Start earning while you learn with this unique entry-level position designed for career changers and recent graduates.
Responsibilities
- Provide Tier 1 technical support to internal and external clients via phone, email, and remote tools
- Install, configure, and maintain hardware components including workstations, servers, and network devices
- Implement security protocols and best practices for data protection
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior engineers to troubleshoot complex system problems
- Participate in cross-departmental IT projects and system upgrades
- Maintain inventory of IT assets and equipment
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and proficiency with Microsoft Office Suite
- Strong problem-solving abilities and logical thinking skills
- Excellent verbal and written communication skills
- Ability to work flexible hours including occasional on-call duties
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Willingness to obtain CompTIA A+ certification during training period