Job Description
Launch Your Tech Career in Los Angeles!
Join our dynamic team as an Entry-Level IT Support Specialist where comprehensive paid training transforms motivated beginners into industry professionals. No prior experience required – we invest in your growth!
Why TechLaunch Academy?
• Industry-leading curriculum covering cloud computing, cybersecurity, and system administration
• Mentorship from certified engineers with 10+ years of experience
• Guaranteed career path advancement upon training completion
• Modern downtown LA workspace with cutting-edge tech labs
Responsibilities
- Deploy and configure hardware/software systems under supervision
- Provide Tier 1 technical support to enterprise clients
- Document IT procedures and create troubleshooting guides
- Collaborate with senior engineers on infrastructure projects
- Participate in cybersecurity awareness training initiatives
- Complete certification exams during onboarding phase
- Support office technology maintenance and upgrades
Qualifications
- High school diploma or equivalent (technical degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal communication and customer service mindset
- Willingness to learn and adapt to new technologies
- Valid California driver's license (for occasional site visits)
- Pass background check and drug screening