Job Description
Join TechCorp Solutions as an Entry Level IT Support Specialist and jumpstart your tech career with comprehensive paid training! We're urgently hiring motivated individuals in Baltimore to deliver exceptional technical support to our growing client base. No prior experience required – we provide all the tools and training you need to succeed. Enjoy competitive pay, career advancement opportunities, and a collaborative team environment in Maryland's thriving tech hub.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Troubleshoot network connectivity problems and system configurations
- Install, configure, and maintain computer systems and peripherals
- Document technical procedures and create knowledge base articles
- Collaborate with senior technicians to resolve complex issues
- Train end-users on new software and security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer systems and networking concepts
- Strong problem-solving and communication skills
- Ability to learn quickly and adapt to new technologies
- Customer service mindset with patience and professionalism
- Valid driver's license (for occasional on-site visits)