Job Description
Join our award-winning tech team in Jacksonville as an Entry-Level IT Support Specialist! We're urgently hiring motivated individuals with no prior experience – we provide comprehensive paid training to launch your career. Enjoy competitive benefits, growth opportunities, and a collaborative environment. Perfect for recent graduates or career changers passionate about technology. Apply today and transform your future!
Responsibilities
- Provide technical support to internal staff via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing system
- Assist with network security protocols and data backup processes
- Collaborate with senior IT team on infrastructure projects
- Maintain inventory of IT assets and equipment
- Participate in ongoing training to enhance technical skills
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication abilities and customer service mindset
- Ability to learn technical concepts quickly
- Valid driver's license (for occasional off-site support)
- Flexibility to work occasional evenings/weekends for deployments
- Passion for technology and continuous learning