Job Description
Launch Your IT Career in Oklahoma City – Urgently Hiring!
Apex Systems is looking for motivated individuals to join our team as an Entry Level IT Support Specialist. If you are passionate about technology and ready to start a rewarding career, this is the opportunity for you. We offer a comprehensive training program and a collaborative work environment.
Why Apply?
We are a fast-growing technology firm seeking talent with a strong work ethic. This is an excellent opportunity to gain hands-on experience in a professional setting without requiring prior years of experience. We value potential and attitude over pedigree.
Responsibilities
- Provide Tier 1 Helpdesk Support: Resolve technical issues for employees via phone, email, and in-person, including troubleshooting hardware, software, and printer problems.
- System Deployment: Set up new employee workstations, configure operating systems (Windows/Linux), and deploy necessary software applications.
- Network Maintenance: Assist in maintaining local area network (LAN) integrity and resolving basic connectivity issues.
- Asset Management: Track IT inventory, manage laptop refresh cycles, and ensure all equipment is properly tagged and accounted for.
- User Assistance: Educate staff on best practices for security and software usage to improve overall efficiency.
- Server Support: Perform routine monitoring of server health and assist with backups under supervision.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in IT, Computer Science, or a related field is preferred.
- Technical Basics: Familiarity with Windows operating systems, Microsoft Office Suite, and basic internet navigation.
- Problem Solving: Strong analytical skills with the ability to follow logical troubleshooting steps to identify root causes.
- Communication: Excellent verbal and written communication skills with a customer-focused approach.
- Availability: Must be available to work full-time, Monday through Friday, 8:00 AM - 5:00 PM.
- Attitude: A self-starter attitude with a eagerness to learn new technologies quickly.