Job Description
Are you eager to launch a career in the technology sector but lack professional experience? Apex Systems is looking for motivated Entry-Level IT Support Specialists to join our dynamic team in Fort Worth, TX.
We believe in training the next generation of tech talent. This role is perfect for recent graduates or career changers looking to break into the industry. You will receive comprehensive on-the-job training to develop your skills in a supportive environment.
Responsibilities
- Assist the IT team with basic troubleshooting of hardware and software issues.
- Respond to incoming help desk tickets and provide friendly customer support.
- Perform routine maintenance on company computers and peripherals.
- Organize and maintain IT inventory and asset records.
- Learn and apply basic network protocols and security standards.
- Collaborate with senior technicians to implement new software updates.
- Document technical issues and resolutions in the ticketing system.
Qualifications
- High school diploma or GED equivalent (Bachelor’s degree is a plus but not required).
- Basic computer literacy and comfort with Microsoft Office Suite.
- Strong desire to learn and grow within a technical environment.
- Excellent written and verbal communication skills.
- Ability to work well in a team and follow instructions precisely.
- Willingness to obtain relevant IT certifications (training provided).
- Reliable transportation is required.