Job Description
Are you ready to launch your career in Information Technology? Nashville Digital Systems is seeking a motivated Entry Level IT Support Specialist to join our innovative team. We are looking for tech enthusiasts who are eager to learn and grow in a fast-paced, supportive environment.
About the Role
As an Entry Level IT Support Specialist, you will be the face of our technical support team. You will assist employees with daily technical challenges, ensuring our business operations run smoothly. We provide comprehensive training for the right candidate, so no prior experience is required—just a passion for technology.
Why Apply?
- Competitive salary and comprehensive benefits package.
- Opportunity for professional development and certifications.
- Modern office located in the heart of downtown Nashville.
- Collaborative team culture focused on growth.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Assist in the deployment, configuration, and maintenance of end-user devices, including laptops, printers, and smartphones.
- Maintain accurate inventory records for all IT assets.
- Document technical issues and resolutions in our ticketing system.
- Collaborate with senior IT staff to implement new technology solutions.
- Conduct basic IT training sessions for new employees.
Qualifications
- High school diploma or equivalent; Associate degree in Computer Science or IT preferred.
- Basic understanding of computer hardware, operating systems (Windows, macOS), and networking concepts.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently and effectively as part of a team.
- A valid driver's license and willingness to travel occasionally.