Job Description
Launch Your IT Career in Music City
We are an industry-leading technology firm urgently seeking a Junior IT Support Specialist to join our dynamic team in Nashville, TN. This is a fantastic opportunity for recent graduates or career changers looking to break into the IT sector. You will be responsible for ensuring our infrastructure runs efficiently while receiving top-tier mentorship from senior engineers.
Why Join TechNova?
- Urgent Hiring: We are looking to fill this position immediately to meet high client demand.
- Career Trajectory: We prioritize internal promotion and professional development.
- Modern Environment: Work in a collaborative, fast-paced tech hub.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues.
- Assist in the setup, configuration, and maintenance of workstations and peripherals.
- Monitor email and ticketing systems to respond to user inquiries promptly.
- Collaborate with the IT team to implement new software deployments.
- Document technical procedures and maintain accurate asset logs.
- Ensure compliance with company security policies and protocols.
Qualifications
- Associate degree in Information Technology, Computer Science, or equivalent practical experience.
- Basic knowledge of Microsoft Windows, Office Suite, and networking concepts.
- Strong analytical skills with the ability to troubleshoot technical problems.
- Excellent customer service skills and clear communication abilities.
- Ability to work independently and as part of a team.