Job Description
Join Nashville's fastest-growing tech hub as an Entry-Level IT Support Specialist at NashTech Innovations! We're urgently seeking passionate tech enthusiasts to launch their careers in our dynamic environment. As a cornerstone of our digital transformation team, you'll gain hands-on experience with cutting-edge systems while receiving mentorship from industry veterans. This is your opportunity to grow professionally while making tangible impact in Music City's thriving tech scene.
Why NashTech?
- Accelerated career growth with structured learning paths
- Collaborative culture focused on innovation
- Comprehensive benefits package including health/dental/vision
- Hybrid work model with downtown Nashville office
- Tuition reimbursement for IT certifications
Responsibilities
- Provide Tier 1/2 technical support for 200+ employees across hardware/software issues
- Deploy and configure workstations, laptops, and mobile devices
- Manage Active Directory accounts, permissions, and group policies
- Monitor network health using tools like SolarWinds and ServiceNow
- Document SOPs and knowledge base articles for team scalability
- Collaborate with cybersecurity team on vulnerability patching
- Support cloud infrastructure including Azure and Office 365
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- CompTIA A+ or Network+ certification (preferred)
- Basic understanding of Windows 10/11 and macOS environments
- Familiarity with TCP/IP networking concepts
- Strong problem-solving skills with customer-first mindset
- Ability to lift 30 lbs for equipment deployments
- Valid Tennessee driver's license for occasional site visits