Job Description
We are seeking a driven and eager Entry Level IT Support Specialist to join our rapidly growing team in the heart of Miami. If you are passionate about technology and ready to kickstart your career in a fast-paced environment, we want to meet you.
At Apex Digital Systems, we believe in nurturing talent. This is a fantastic opportunity for recent graduates or career changers looking for a role with paid training, clear advancement paths, and a competitive salary. You will work alongside senior engineers, gaining hands-on experience in a diverse range of IT operations.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Assist in the deployment and configuration of new workstations and peripherals for employees.
- Maintain accurate records of IT inventory, service tickets, and system logs.
- Collaborate with the IT team to ensure 99.9% uptime for critical business systems.
- Perform routine system maintenance, updates, and security patching.
- Support end-users with password resets, software installations, and general inquiries.
Qualifications
- High school diploma or GED required; Associate’s degree in Computer Science or IT is a plus.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Strong problem-solving skills and a logical approach to diagnosing technical issues.
- Excellent written and verbal communication skills in English.
- Ability to work independently as well as part of a collaborative team.
- A willingness to learn new technologies and obtain industry certifications.