Job Description
Join our dynamic IT team in Mesa, AZ and kickstart your career in technology! We're urgently hiring motivated entry-level professionals to provide critical technical support to our growing client base. This is your opportunity to gain hands-on experience in networking, security, and system administration while working alongside industry experts. We offer comprehensive training, career advancement pathways, and a collaborative environment designed to accelerate your professional growth. If you're passionate about technology and eager to learn, apply today!
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Manage user accounts and access permissions across enterprise platforms
- Document technical issues and resolutions in ticketing systems
- Assist with network monitoring and security incident responses
- Collaborate with senior IT staff on infrastructure projects
- Conduct regular system maintenance and updates
Qualifications
- Associate degree in IT or related field (or equivalent experience)
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Ability to work flexible hours including occasional on-call duties
- Valid driver's license and reliable transportation
- Passion for continuous learning and technology trends