Job Description
Join our dynamic IT team as an Entry-Level IT Support Specialist and launch your career in technology! We're urgently seeking passionate tech enthusiasts to provide critical support to our growing client base. This is a rare opportunity to gain hands-on experience in enterprise environments while working alongside industry experts. Our Mesa-based company offers competitive compensation, comprehensive benefits, and clear career advancement paths. If you're eager to learn, solve problems, and grow in the IT field, apply now!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Manage user accounts and access permissions in Active Directory
- Document incident reports and maintain IT service desk tickets
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior IT staff on system upgrades and projects
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows OS and networking fundamentals
- Strong problem-solving and customer service skills
- Ability to work independently and prioritize tasks
- CompTIA A+ certification preferred (not required)
- Valid driver's license for occasional site visits
- Willingness to learn new technologies quickly
- Attention to detail and excellent communication abilities