Job Description
Are you ready to launch a high-growth career in Information Technology? CloudFront Systems is looking for ambitious, tech-savvy individuals to join our team as Entry Level IT Support Specialists in Louisville, KY. We don't just want employees; we want future tech leaders.
In this role, you will gain hands-on experience with enterprise-level systems, collaborate with senior engineers, and provide critical support to our growing client base. We provide comprehensive training, so prior technical experience is not required—just a passion for technology and a drive to learn.
Why Join CloudFront Systems?
- Comprehensive mentorship and training programs.
- Modern tech stack including cloud computing and cybersecurity.
- Competitive benefits package including health, dental, and vision insurance.
- Career progression opportunities in a rapidly expanding market.
Responsibilities
- Provide exceptional first-level technical support and troubleshooting for end-users via phone and email.
- Perform hardware and software installations, configuration, and maintenance for desktops, laptops, and printers.
- Monitor network performance and respond to alerts to ensure 99.9% system uptime.
- Assist in the management of local and cloud-based storage solutions and data backup processes.
- Create and maintain accurate technical documentation for standard operating procedures.
- Collaborate with the IT team to identify system inefficiencies and recommend modernization strategies.
Qualifications
- Associate degree in Information Technology, Computer Science, or related field (High School diploma + relevant certification like CompTIA A+ is a plus).
- Strong problem-solving abilities and logical thinking skills.
- Excellent written and verbal communication skills for client-facing interactions.
- Familiarity with Microsoft Office Suite and basic operating systems (Windows/macOS).
- Willingness to obtain industry-recognized certifications through our sponsored training program.
- Ability to work in a fast-paced environment and adapt to changing priorities.