Job Description
Are you ready to launch your career in technology?
We are urgently hiring an Entry Level IT Support Specialist to join the fast-paced environment of Nevada Systems Group in Las Vegas, NV. If you are passionate about solving problems and eager to learn, this is the perfect opportunity to grow your skills in a dynamic corporate setting.
Why Join Us?
- Competitive salary with performance bonuses
- Comprehensive health, dental, and vision insurance
- Retirement plan with company match
- Cisco certification sponsorship available
- Modern office environment in the heart of Las Vegas
Don't miss this chance to start your journey in IT today!
Responsibilities
- Provide Tier 1 support for hardware and software issues via phone and ticketing system.
- Troubleshoot and resolve network connectivity problems for internal users.
- Assist in the deployment and configuration of desktop workstations and mobile devices.
- Maintain accurate records of all support requests and resolutions in the ticketing database.
- Conduct regular system updates, patch management, and security scans.
- Collaborate with senior IT staff to implement new software solutions.
- Train non-technical staff on basic software applications and best practices.
Qualifications
- High school diploma or equivalent; Associate degree in Computer Science or IT preferred.
- Basic understanding of computer hardware components and peripherals.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and Windows operating systems.
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Willingness to obtain CompTIA A+ or equivalent certification within 6 months.