Job Description
Join TechSolutions Inc., a leading IT innovator in the heart of Las Vegas, as we urgently expand our technical support team! This is your golden ticket to launch a dynamic career in information technology with hands-on experience in cutting-edge systems. We're seeking passionate entry-level professionals ready to grow with us in Nevada's thriving tech hub.
As an IT Support Specialist, you'll be the hero behind our seamless digital operations, providing critical assistance to colleagues and clients alike. We offer comprehensive training, mentorship from industry veterans, and a fast-paced environment where your problem-solving skills shine. Don't miss this urgent opportunity to build your foundation in IT while enjoying Las Vegas's vibrant lifestyle!
Responsibilities
- Diagnose and resolve hardware/software issues across company systems
- Provide remote and on-site technical support to employees
- Install, configure, and maintain network infrastructure
- Create and maintain documentation for IT procedures
- Collaborate with senior IT staff on system upgrades
- Monitor system performance and security protocols
- Deliver exceptional customer service with clear communication
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong troubleshooting and diagnostic abilities
- Excellent verbal/written communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred (not required)
- Valid driver's license for occasional site visits