Job Description
Join Our Growing Team in Jacksonville, FL!
We are currently looking for motivated individuals to join our team as Entry-Level IT Support Specialists. No prior experience is necessary—we provide full, paid training to get you up to speed quickly. If you are looking for an urgent hiring opportunity with a clear path to career growth, we want to hear from you.
Why Apply?
- Zero Experience Needed: We train you from the ground up.
- Urgent Hiring: Start immediately upon completion of training.
- Competitive Pay: Salary commensurate with potential.
Responsibilities
- Provide technical support to customers via phone and email.
- Assist with basic computer setup, troubleshooting, and maintenance.
- Document all customer interactions and technical issues accurately in our CRM.
- Collaborate with the senior team to resolve complex technical queries.
- Ensure high customer satisfaction and retention through clear communication.
Qualifications
- High school diploma or GED is preferred.
- Strong communication skills and a professional demeanor.
- Basic computer literacy is a plus, but we will teach you.
- Willingness to learn new software and technologies.
- Ability to work in a fast-paced, high-volume environment.