Job Description
Are you looking to launch a career in the dynamic world of Information Technology? Apex Tech Solutions is seeking a motivated Entry Level IT Support Specialist to join our growing team in Jacksonville, Florida.
We believe in potential over experience. That’s why we offer a comprehensive, paid training program for all new hires. If you are eager to learn, possess a strong work ethic, and want to build a long-term career in tech, this is the opportunity for you.
Why Join Us?
- Full Training Provided: Master the fundamentals of IT support, networking, and troubleshooting in our state-of-the-art facility.
- Career Growth: A clear path from entry-level support to senior systems administration.
- Competitive Compensation: Earn a great salary while you learn.
Don’t let a lack of experience hold you back. Take the first step towards a rewarding career with Apex Tech Solutions today.
Responsibilities
- Provide Technical Support: Assist end-users with hardware and software troubleshooting to ensure seamless daily operations.
- Conduct Training: Assist in onboarding new team members and educating clients on basic system usage.
- System Maintenance: Perform routine checks on servers and workstations to maintain optimal performance.
- Documentation: Maintain accurate records of technical issues, resolutions, and system configurations.
- Network Support: Help maintain a secure and stable network environment for the organization.
Qualifications
- Eagerness to Learn: A strong desire to master new technologies and systems is essential.
- Basic Computer Literacy: Comfortable navigating operating systems (Windows/Mac) and using web browsers.
- Problem-Solving Skills: Ability to diagnose issues and think critically to find effective solutions.
- Communication Skills: Excellent verbal and written skills to interact with diverse stakeholders.
- Reliability: Punctual and committed to meeting deadlines in a fast-paced environment.