Job Description
Join our dynamic IT team as an Entry Level Support Specialist and kickstart your career in technology! We're seeking motivated individuals ready to grow with us in Indianapolis. You'll gain hands-on experience with cutting-edge systems while providing essential technical support to our clients. This is your chance to build foundational skills in a collaborative environment with mentorship from senior engineers.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and troubleshoot Windows/Linux systems
- Manage user accounts and permissions in Active Directory
- Document solutions in IT service management systems
- Collaborate with team on network infrastructure projects
- Monitor system performance and security protocols
- Train end-users on new technologies
Qualifications
- Associate's degree in IT or equivalent experience
- Basic knowledge of networking concepts (TCP/IP, DNS)
- Familiarity with Windows/Linux operating systems
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to work in fast-paced environments
- Valid driver's license required
- US citizenship or work authorization