Job Description
Are you looking to launch your career in the fast-paced world of technology? Nexus Digital Solutions is excited to announce an opening for a Entry Level IT Support Specialist. We are looking for individuals who are eager to learn, adaptable, and ready to make an impact in the vibrant tech scene of Nashville. In this role, you will work closely with our senior engineering team to ensure our clients' infrastructure runs smoothly. We offer a comprehensive training program to get you up to speed quickly.
Why Join Us?
- Competitive starting salary and comprehensive benefits package.
- Fast-track career progression within a growing tech company.
- Modern, collaborative work environment in the heart of downtown Nashville.
- Opportunity to work with cutting-edge technology and industry leaders.
Responsibilities
- Troubleshoot hardware and software issues for internal and external clients.
- Assist in the deployment and maintenance of Windows and Linux servers.
- Monitor network performance and ensure data security compliance.
- Provide exceptional customer service via phone, email, and ticketing systems.
- Perform regular system updates and backups.
- Collaborate with team members to optimize IT workflows.
Qualifications
- Associate degree in Information Technology or equivalent work experience.
- Basic knowledge of networking concepts (TCP/IP, DNS, DHCP).
- Familiarity with Active Directory and Microsoft Office Suite.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication abilities.
- Willingness to obtain relevant IT certifications (we support this).