Job Description
Are you looking for an exciting entry-level opportunity in Virginia Beach? Coastal Tech Solutions is currently seeking a motivated IT Support Specialist to join our dynamic team. We pride ourselves on fostering growth and offer immediate hire opportunities for candidates eager to launch their career in technology.
As an Entry Level IT Support Specialist, you will play a crucial role in maintaining our IT infrastructure and providing exceptional technical assistance to our clients. If you have a knack for problem-solving and a desire to learn, we want to meet you.
Why You'll Love Working With Us:
- Immediate Start: We are hiring now and can onboard you within days.
- Comprehensive Training: No prior experience required; we provide full training on our systems.
- Competitive Pay: Earn $18.00 - $22.00 per hour based on skills.
- Growth Opportunities: Clear path to advancement into Senior IT roles.
Responsibilities
- Assist end-users with hardware and software troubleshooting and installation.
- Monitor and maintain computer systems, networks, and peripherals.
- Log and track help desk tickets in our ticketing system accurately and promptly.
- Respond to incoming support inquiries via phone, email, and in-person.
- Perform routine system maintenance, updates, and backups.
- Collaborate with senior staff to resolve complex technical issues.
- Ensure compliance with company security policies and procedures.
Qualifications
- High school diploma or GED required.
- Basic understanding of computer hardware components and operating systems (Windows/Mac).
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently as well as part of a team.
- Willingness to learn new technologies and complete certification training.