Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and launch your career in Seattle's booming tech industry! TechSolutions Northwest is seeking motivated individuals with a passion for technology to provide exceptional user support. Enjoy competitive compensation, comprehensive benefits, and immediate start in a collaborative environment. No experience required – we provide full training!
Responsibilities
- Diagnose and resolve hardware/software issues for 100+ users
- Deploy and configure new workstations and peripherals
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex infrastructure projects
- Maintain inventory of IT assets and manage service requests
- Participate in after-hours on-call rotation (1 week/month)
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic understanding of Windows/macOS and networking fundamentals
- Strong problem-solving skills with customer service mindset
- Ability to learn new technologies quickly
- Valid driver's license and reliable transportation
- US citizenship or permanent residency required