Job Description
Join our dynamic team at InnovateTech Solutions and launch your tech career! We're urgently seeking motivated Entry Level IT Support Specialists to join our San Francisco headquarters. As a pioneer in cloud infrastructure solutions, we offer unparalleled growth opportunities and a collaborative environment where your talent thrives. Enjoy comprehensive benefits, mentorship from industry veterans, and the chance to work on cutting-edge projects that impact millions of users.
This immediate hire position is perfect for recent graduates or career changers with foundational technical knowledge. If you're passionate about technology and eager to grow, apply now and start your journey with us!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Manage user accounts, permissions, and access controls in Active Directory
- Document technical issues and maintain detailed support logs
- Collaborate with senior engineers on complex system implementations
- Conduct regular system maintenance and security updates
- Train users on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ certification or equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- Valid California driver's license and reliable transportation
- Must be available to start within 7 days of offer