Job Description
Join our dynamic IT team in Colorado Springs as an Entry Level IT Support Specialist! We're seeking passionate tech enthusiasts ready to launch their careers in a fast-paced environment. This immediate hire opportunity offers hands-on experience with cutting-edge systems while supporting our 500+ users. Enjoy competitive benefits, mentorship from senior engineers, and a chance to grow within our expanding tech ecosystem.
Responsibilities
- Provide Tier 1-2 technical support for hardware/software issues via ticket system and phone
- Deploy and configure workstations, peripherals, and network infrastructure
- Document technical procedures and maintain asset inventory systems
- Collaborate with cross-functional teams on IT projects and system upgrades
- Monitor network performance and security protocols
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- Basic knowledge of Windows OS, networking fundamentals, and cloud services
- Strong problem-solving skills with attention to detail
- Excellent communication and customer service abilities
- CompTIA A+ or similar certification preferred
- Ability to lift 30lbs and work in server environments
- Valid Colorado driver's license required