Job Description
Launch your IT career with TechSolutions Inc. in Tucson! We're seeking motivated entry-level professionals to join our dynamic IT support team. This immediate hire opportunity offers hands-on experience in enterprise environments while working with cutting-edge technologies. Join our collaborative culture where growth and innovation thrive!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network troubleshooting and system diagnostics
- Manage helpdesk tickets and customer service inquiries
- Deploy and configure workstations/servers
- Document technical procedures and knowledge base articles
- Collaborate with senior engineers on complex solutions
- Maintain security protocols and compliance standards
Qualifications
- High school diploma or equivalent required
- CompTIA A+ or similar certification preferred
- Basic knowledge of Windows OS and networking
- Strong problem-solving and communication skills
- Ability to work in fast-paced environments
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly