Job Description
Join TechSolutions LA as an Entry-Level IT Support Specialist and kickstart your tech career in the heart of Los Angeles! We're seeking passionate tech enthusiasts ready to grow with our dynamic team. Enjoy competitive compensation, comprehensive training, and opportunities to work with cutting-edge technologies in a collaborative environment. Immediate openings available!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document technical issues and resolutions in ticketing systems
- Collaborate with cross-functional teams to optimize IT workflows
- Participate in system upgrades and maintenance projects
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to work flexible hours including occasional on-call duties