Job Description
Join TechNova Solutions' dynamic team as an Entry-Level IT Support Specialist in San Jose! This immediate hire opportunity is perfect for recent graduates or career changers eager to launch their tech career. No prior experience required—comprehensive training provided. Enjoy a collaborative environment with flexible scheduling and growth potential into full-time roles.
Our San Jose headquarters offers modern amenities, free parking, and a supportive culture focused on professional development. Benefit from mentorship from senior engineers while gaining hands-on experience with cutting-edge technologies.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network troubleshooting and system diagnostics
- Manage helpdesk tickets and document solutions
- Deploy and configure workstations in corporate environments
- Conduct basic cybersecurity protocols and data protection
- Collaborate with cross-functional teams on IT projects
- Participate in onboarding and training sessions
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service skills
- Ability to lift 20lbs for equipment handling
- Valid California driver's license preferred
- CompTIA A+ certification a plus but not required
- Availability for flexible shifts including weekends