Job Description
We are seeking driven individuals to join our team as Entry Level IT Support Specialists. If you are looking for a career in technology and are ready to hit the ground running, we offer comprehensive training and a pathway for rapid professional growth. Our mission is to provide top-tier technical support to our clients, and we need enthusiastic team members to help us achieve this goal.
Why Join Us?
• Competitive hourly wage ($18-$24/hr)
• Immediate hiring process
• No prior experience required—training provided
• Professional growth opportunities in a stable industry
Responsibilities
- Provide Tier 1 technical support to internal and external clients via phone and email.
- Assist in the installation, configuration, and maintenance of hardware and software systems.
- Perform accurate data entry and maintain up-to-date digital records.
- Troubleshoot common network connectivity issues and hardware malfunctions.
- Document technical issues and resolutions in the ticketing system.
- Collaborate with senior IT staff to learn best practices in system administration.
Qualifications
- High school diploma or GED is required.
- Basic computer literacy and familiarity with Microsoft Office Suite.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication abilities.
- Ability to work in a fast-paced environment with a positive attitude.