Job Description
Are you looking for a career in technology with no experience required? CloudFirst Systems is currently seeking a motivated and eager Entry-Level IT Support Specialist to join our dynamic team in the heart of Chicago, IL.
We believe in training our own. If you are a quick learner with a passion for solving problems and a desire to grow within the tech industry, we want to hear from you. This is an excellent opportunity for recent graduates or anyone looking to break into the IT sector.
Why Join Us?
- Zero Experience Needed: We provide comprehensive paid training to get you up to speed.
- Career Growth: Clear pathways for advancement from Support to Systems Administration.
- Modern Environment: Work with cutting-edge technology in a collaborative office.
Don't let a lack of experience stop you from pursuing your dream job. Apply today and start your journey with CloudFirst Systems.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues.
- Assist in setting up and configuring workstations, printers, and network devices for new employees.
- Maintain accurate records of technical issues and resolutions in the helpdesk ticketing system.
- Collaborate with the senior IT team to identify and resolve system bottlenecks.
- Conduct routine health checks and maintenance on office technology infrastructure.
Qualifications
- High school diploma or GED required; Bachelor’s degree in Computer Science or related field is a plus but not mandatory.
- No prior professional experience required, but a strong willingness to learn is essential.
- Basic understanding of Microsoft Office Suite (Word, Excel, Outlook) is preferred.
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Ability to work independently and manage time effectively in a busy office setting.