Job Description
Launch your IT career with TechSolutions Inc.! We're seeking motivated entry-level professionals for our full-time IT Support Specialist positions in Tampa, FL. No experience required—we provide comprehensive paid training to transform your passion for technology into professional expertise. Join our innovative team and gain hands-on experience with cutting-edge systems while contributing to Fortune 500 clients.
As a cornerstone of our dynamic IT department, you'll receive mentorship from senior engineers, access to industry certifications, and a clear career progression path. We value curiosity, collaboration, and problem-solving. If you're eager to learn and grow in a fast-paced environment, this is your opportunity to build a future-proof career in technology.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues across diverse client environments
- Install, configure, and maintain network infrastructure including routers, switches, and firewalls
- Document all IT procedures, resolutions, and system configurations in ticketing systems
- Collaborate with cross-functional teams to implement security protocols and system updates
- Train end-users on new technologies and best practices for digital workflows
- Monitor system performance and proactively address potential vulnerabilities
- Participate in 24/7 on-call rotation (after training period)
Qualifications
- High school diploma or equivalent; associate/bachelor's degree in IT preferred
- Basic understanding of operating systems (Windows, macOS, Linux)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification or willingness to obtain during training
- Ability to lift 20 lbs and work in server environments
- Valid Florida driver's license for occasional client site visits
- Pass background check and drug screening