Job Description
Are you looking to launch your career in technology? Apex Innovations is seeking a motivated and eager Entry Level IT Support Specialist to join our dynamic team in El Paso, TX. In this role, you will be the first point of contact for our employees' technical needs, ensuring smooth operations and providing top-tier customer service. We offer comprehensive training and a clear path for professional growth.
Join us and become part of a company that values innovation, collaboration, and employee development!
Join us and become part of a company that values innovation, collaboration, and employee development!
Responsibilities
- Provide first-level technical support for hardware and software issues.
- Install, configure, and troubleshoot workstations, printers, and mobile devices.
- Assist in the maintenance of the company network and IT infrastructure.
- Manage user accounts, permissions, and security access.
- Document technical issues and resolutions in the helpdesk ticketing system.
- Collaborate with senior IT staff on system upgrades and projects.
Qualifications
- High school diploma or equivalent; Associate degree in Computer Science or related field is a plus.
- Basic understanding of computer hardware and operating systems (Windows, macOS).
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Willingness to learn and adapt to new technologies.