Job Description
Are you a motivated professional looking to kickstart your career in the dynamic world of Information Technology? Apex Systems is seeking an enthusiastic Entry Level IT Support Specialist to join our growing team in Fresno, CA.
We provide comprehensive training and mentorship to help you master the latest technologies. If you have a passion for problem-solving and a desire to learn, we want to hear from you! This is an excellent opportunity to grow your skills in a fast-paced corporate environment.
Responsibilities
- Provide technical support and troubleshooting for hardware and software issues.
- Manage and respond to help desk tickets in a timely and professional manner.
- Assist in the deployment and configuration of new workstations and peripherals.
- Collaborate with senior team members to resolve complex technical challenges.
- Maintain accurate documentation of all support activities and system changes.
- Perform routine system maintenance and security updates.
Qualifications
- High School Diploma or GED required; Bachelor’s degree in IT or related field is a plus.
- Basic understanding of computer hardware, operating systems, and network concepts.
- Strong customer service skills and the ability to communicate complex technical information simply.
- Willingness to obtain relevant IT certifications (we support training).
- Proactive attitude and a drive for continuous learning.