Job Description
Join our dynamic IT team in Fort Worth and kickstart your technology career! We're urgently seeking passionate entry-level professionals to provide essential technical support to our growing client base. This is a fantastic opportunity to gain hands-on experience in a fast-paced environment while receiving mentorship from industry experts. If you're eager to learn, solve problems, and contribute to cutting-edge solutions, apply today!
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document incidents, resolutions, and asset inventory
- Collaborate with senior IT staff on network security initiatives
- Assist with system backups and data recovery processes
- Deliver user training on new technologies
- Monitor system performance and report anomalies
Qualifications
- Associate degree in IT or related field OR equivalent experience
- Basic knowledge of Windows OS and networking fundamentals
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred but not required
- Valid driver's license with reliable transportation
- Passion for continuous learning in technology