Job Description
We are looking for ambitious and eager individuals to join our dynamic team as Entry Level IT Support Specialists. If you have a passion for technology and a desire to solve problems, this is the perfect opportunity to launch your career in the thriving tech sector of El Paso, Texas.
At Apex Tech Solutions, we believe in growing our team from within. We offer comprehensive on-the-job training and mentorship to ensure you succeed. You will work alongside experienced professionals to maintain our state-of-the-art infrastructure and provide top-tier service to our clients.
Why Join Us?
- Competitive salary and benefits package.
- Opportunities for rapid career advancement.
- Supportive and collaborative work environment.
Don't let a lack of experience hold you back. If you are a quick learner with great communication skills, we want to hear from you!
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Assist in the installation, configuration, and maintenance of computer systems and peripherals.
- Monitor system performance and respond to alerts to ensure 99.9% uptime.
- Document technical issues and resolutions in the helpdesk ticketing system.
- Collaborate with senior IT staff to implement new IT policies and procedures.
- Maintain inventory of IT assets and supplies.
Qualifications
- High school diploma or equivalent required; Associate degree in IT or related field preferred.
- Basic understanding of computer hardware and operating systems (Windows, Mac).
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Willingness to learn and adapt to new technologies quickly.
- Must be authorized to work in the United States.