Job Description
Join our dynamic IT team at InnovateTech Solutions and kickstart your career in technology! We're urgently seeking motivated entry-level professionals to support our growing infrastructure. This role offers hands-on experience with cutting-edge systems while providing critical business support. Perfect for recent graduates eager to build technical expertise in a collaborative environment. Immediate start date available!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Monitor and maintain company security protocols
- Document IT processes and create knowledge base articles
- Assist with server administration and cloud services
- Collaborate with team on IT projects and system upgrades
- Manage user accounts and access permissions
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- CompTIA A+ or similar certification preferred
- Experience with ticketing systems (ServiceNow, Jira)
- Valid California driver's license (for occasional site visits)