Job Description
Launch your IT career with TechNova Solutions! We're seeking motivated Entry Level IT Support Specialists to join our dynamic team immediately. As a rapidly growing tech innovator, we provide hands-on training and mentorship to develop your technical expertise. Join us in shaping the future of digital infrastructure while working with cutting-edge technologies in a collaborative environment.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and maintain accurate inventory records
- Collaborate with senior engineers on system upgrades and projects
- Monitor system performance and troubleshoot technical problems
- Deliver exceptional customer service to internal stakeholders
- Participate in cybersecurity awareness initiatives
Qualifications
- Associate degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows, macOS, and Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Eager to learn and adapt to new technologies
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid US driver's license required