Job Description
Join TechVision Solutions Inc. as an Entry-Level IT Support Specialist and launch your career in technology! We're a fast-growing tech firm committed to innovation and professional development. This immediate-hiring role offers hands-on experience with cutting-edge systems while providing critical support to our dynamic team. If you're passionate about solving technical challenges and eager to grow in the IT field, this is your opportunity to make an impact from day one.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document IT processes and maintain accurate ticket logs
- Collaborate with senior IT staff on system upgrades
- Train employees on cybersecurity best practices
- Monitor system performance and resolve outages
- Assist with onboarding of new employees' tech setups
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and troubleshooting abilities
- Excellent communication and customer service skills
- CompTIA A+ certification preferred
- Ability to lift 20 lbs for equipment maintenance