Job Description
Join TechSolutions Inc., a leading IT services provider in Jacksonville, as an Entry Level IT Support Specialist. We're seeking passionate tech enthusiasts to launch their careers in a dynamic environment. You'll gain hands-on experience with enterprise systems while supporting our diverse client base. Enjoy competitive benefits, mentorship from senior engineers, and opportunities for professional growth in one of Florida's fastest-growing tech hubs.
Responsibilities
- Provide technical support and troubleshooting for hardware/software issues
- Assist with network administration and system monitoring
- Manage user accounts and access permissions
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Monitor security protocols and assist with compliance tasks
- Train users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- CompTIA A+ certification preferred
- Ability to lift 30lbs for equipment handling
- Valid Florida driver's license required