Job Description
Join TechNova Solutions as an Entry-Level IT Support Specialist and launch your career in technology! We're urgently seeking passionate tech enthusiasts to provide critical support to our growing client base. This is your opportunity to gain hands-on experience with cutting-edge systems while making an immediate impact. Our collaborative environment offers structured training, mentorship programs, and clear career progression paths. If you're ready to turn your technical curiosity into professional expertise, apply now!
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Deploy and configure workstations, servers, and network infrastructure
- Document technical processes and create knowledge base articles
- Provide remote and on-site technical support via ticketing systems
- Collaborate with senior engineers on complex system implementations
- Monitor system health and perform preventive maintenance
- Participate in cybersecurity awareness initiatives
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ or equivalent technical certification preferred
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to lift 30 lbs for equipment handling
- Valid driver's license for occasional on-site visits
- Must be authorized to work in the US without sponsorship