Job Description
Join our dynamic IT team in Arlington and launch your tech career! We're urgently seeking motivated Entry-Level IT Support Specialists to provide critical technical assistance to our growing client base. This is your chance to gain hands-on experience in a fast-paced environment with comprehensive training and career growth opportunities.
At TechSolutions Arlington, we value fresh perspectives and invest in our talent. You'll work with cutting-edge technologies while developing expertise in system administration, network troubleshooting, and cybersecurity fundamentals. Our collaborative culture ensures you'll receive mentorship from seasoned professionals while making a real impact.
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/Linux environments
- Provide Tier 1 technical support via phone, email, and remote access
- Install, configure, and maintain network infrastructure components
- Document technical procedures and create user documentation
- Assist with cybersecurity protocols and access management
- Collaborate with senior IT staff on system optimization projects
- Support end-users during system migrations and upgrades
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with Windows OS and Active Directory
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30lbs for equipment handling
- Valid driver's license for occasional site visits