Job Description
Join our dynamic IT team in Mesa, AZ as an Entry-Level IT Support Specialist! We're urgently seeking motivated tech enthusiasts to provide essential hardware/software support, troubleshoot systems, and deliver exceptional user experiences. This is your gateway to a thriving career in IT with full training provided. Apply now to start your journey with a forward-thinking company!
Responsibilities
- Diagnose and resolve hardware/software issues for internal users
- Install, configure, and maintain computer systems and networks
- Assist with cybersecurity protocols and data protection measures
- Create and maintain technical documentation and user guides
- Collaborate with senior IT staff on system upgrades
- Provide remote and on-site technical assistance
- Monitor system performance and implement preventive maintenance
Qualifications
- High school diploma or equivalent (A+/Network+ certifications a plus)
- Basic understanding of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and adaptability
- Willingness to learn new technologies quickly