Job Description
Join our dynamic team and launch your IT career in sunny Tucson! We're urgently seeking passionate entry-level IT professionals to provide critical technical support and drive innovation. Enjoy competitive benefits, mentorship from industry experts, and opportunities for rapid growth in a collaborative environment. Don't miss your chance to build foundational skills in a fast-paced setting.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Assist with network infrastructure monitoring and basic security protocols
- Document IT processes and maintain accurate asset inventory records
- Collaborate with senior team members on system upgrades and projects
- Deliver exceptional customer service to all internal stakeholders
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with Windows OS and Microsoft Office Suite
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- CompTIA A+ certification preferred (not required)