Job Description
Join our dynamic IT team in Albuquerque and launch your career in technology! TechSolutions Inc. is seeking motivated entry-level professionals to provide critical technical support and infrastructure maintenance. This is your opportunity to gain hands-on experience in a fast-paced environment while contributing to innovative projects that shape our digital future.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/macOS systems
- Manage user accounts and permissions in Active Directory
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on infrastructure upgrades
- Monitor system performance and security protocols
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic understanding of networking concepts (TCP/IP, DNS)
- Familiarity with Windows Server administration
- Customer service experience with excellent communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 25 lbs for equipment maintenance
- Valid driver's license for occasional off-site support