Job Description
Join TechCorp Solutions as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking motivated tech enthusiasts to provide critical support to our clients in the heart of Washington DC. This is a rare opportunity to gain hands-on experience with enterprise systems while working alongside industry experts. Immediate opening with comprehensive training provided.
Why TechCorp Solutions?
• Competitive salary + performance bonuses
• Industry-leading certification reimbursement
• Modern downtown DC office with metro access
• Collaborative culture focused on growth
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/macOS environments
- Manage user accounts, permissions, and access controls
- Document technical issues and resolutions in ticketing systems
- Assist with cybersecurity best practices implementation
- Collaborate with senior engineers on complex system deployments
- Participate in 24/7 on-call rotation (1 week/month)
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of networking fundamentals (TCP/IP, DNS)
- Familiarity with Active Directory and Office 365
- Customer service orientation with excellent communication skills
- Ability to learn new technologies quickly
- CompTIA A+ certification preferred (willing to train)
- Valid driver's license required for occasional site visits