Job Description
Join our dynamic IT team at TechSolutions Columbus and kickstart your technology career! We're seeking passionate entry-level professionals to provide critical technical support across our client infrastructure. This immediate hire opportunity offers hands-on experience in enterprise environments with structured mentorship from senior engineers. Enjoy competitive benefits, professional development stipends, and a collaborative culture that values innovation.
Our Columbus headquarters features state-of-the-art labs and modern workspace where you'll gain exposure to cloud systems, cybersecurity protocols, and network administration. This role is perfect for recent graduates or career-changers eager to build foundational IT expertise while supporting Fortune 500 clients.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Deploy and configure desktop/laptop systems using imaging tools
- Monitor and maintain server infrastructure in hybrid cloud environments
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Execute system backups and disaster recovery tests
- Support cybersecurity initiatives including patch management
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service orientation with strong communication skills
- Ability to troubleshoot hardware/software issues systematically
- CompTIA A+ or Network+ certification preferred
- Valid driver's license for occasional client site visits