Job Description
Join TechNova Solutions as an Entry-Level IT Support Specialist and launch your tech career in sunny San Diego! We're seeking motivated individuals passionate about technology to join our dynamic team and provide critical IT infrastructure support to our growing client base. This is an immediate full-time position with comprehensive benefits and growth opportunities. If you're eager to learn, troubleshoot, and contribute to cutting-edge IT solutions, apply today!
Responsibilities
- Provide desktop and laptop hardware/software troubleshooting and maintenance
- Manage user accounts, permissions, and access control systems
- Install, configure, and test network infrastructure components
- Document IT processes, incidents, and resolutions in ticketing systems
- Collaborate with senior engineers on system upgrades and migrations
- Deliver technical training and support to non-technical staff
- Monitor network performance and security protocols
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows, macOS, and Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Customer service experience with strong problem-solving skills
- Certifications (CompTIA A+, Network+) preferred but not required
- Ability to work independently and in fast-paced environments
- Valid driver's license and reliable transportation