Job Description
Are you looking to kickstart your career in the vibrant tech scene of Las Vegas? Nexus Digital Solutions is seeking a motivated Entry Level IT Support Specialist to join our growing team. We value potential and provide comprehensive training for candidates eager to grow into senior technical roles. If you have a passion for problem-solving and a desire to work in a dynamic environment, we want to hear from you.
Why Join Us?
- Competitive starting salary and comprehensive benefits package.
- On-the-job training and mentorship from senior engineers.
- Opportunity for rapid career advancement in a booming industry.
- Modern office environment with a collaborative culture.
About the Role:
As an Entry Level IT Specialist, you will be the first point of contact for our employees, ensuring smooth daily operations. You will assist in maintaining our IT infrastructure and providing exceptional user support.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Manage and resolve incoming IT help desk tickets in a timely manner.
- Assist in the deployment and configuration of workstations and mobile devices.
- Perform routine system backups and maintenance to ensure data integrity.
- Document technical issues and resolutions in our knowledge base.
- Collaborate with the IT team to improve internal processes and user experience.
Qualifications
- Associate degree in Computer Science, Information Technology, or related field (or equivalent work experience).
- Candidates pursuing a degree or with a CompTIA A+ certification are strongly preferred.
- Basic understanding of operating systems (Windows, macOS) and networking concepts.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work in a fast-paced environment and adapt to changing priorities.